Shipping & Returns
Christmas Delivery Deadlines
To ensure your order will be delivered by 24th December, please place your order by the following dates:
Regular Post: 14th December (12th Dec for WA/NT)
Express Post: 17th December (15th Dec for WA/NT)
Regular Post: 3rd December
Express Post: 10th December
DHL Express Shipping: 14th December
OTHER AVAILABLE COUNTRIES
Standard International Shipping: 13th November
International DHL Express Shipping: 10th December
These deadlines are based off cutoff dates provided by our delivery partners, AusPost and DHL. For any orders made after these dates, we are unable to guarantee delivery by Christmas. Click here for more information.
Extended Exchange Period
In addition to our 14-day free exchange policy (see below), for any orders made between 20th November to 24th December 2023, we will continue to accept exchanges (such as changing size or style) until 15th January 2024. Please note, this extension applies to exchanges only, not refunds.
To play our part in minimising our environmental impact on the planet, we deliver your garments in boxes made from 69% recycled materials. Our cards are printed on 100% recycled paper using an eco-friendly printing process, and our FSC-certified tissue paper, and 100% recycled and biodegradable packaging tape, are both printed using soy-based inks.